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Bremed Electric Heat Pack Frequently Asked Questions (FAQ)

How do i activate / switch on my electrical heat pack?

Our electrical heat pack is powered by electricity, so you will need to plug it into a power source, then switching the heat to

  • Level 0: zero / no heat
  • Level 1: medium heat
  • Level 2: high heat

Please take note of safety precautions with use.

How long does it take to heat up?

Once you have plugged it in and set the heat setting of choice, the heating coils inside will immediately start to heat up. If you'd like it to be hotter (please be careful of safety and do not use directly on skin, keep cover and a layer of towel in between), then you can wrap it with a towel to prevent heat loss.

For best electrical heat pack outcomes, switch it on and leave it on for at least 15 minutes before using.

How long does the heat last?

As it's an electrical heat pack, as long as it's plugged into a power source, and the heat is indicated at level 1 or 2, the heat generated will be ongoing.

Can i put my electrical heat pack in the microwave?

No, please don't - the electrical heat pack doesn't need to be placed in the microwave to be heated up.

Can I wash the cover?

Yes, you are recommended to wash the cover frequently for hygiene purposes. One way to "bypass" this is to wrap your electrical heat pack with a towel first, hence you can then replace the towels instead.

How many times can this electrical heat pack be used?

This depends on how the electrical heat pack is cared for and used. During my hand therapy practice, I would use two electrical heat packs at a go (wrapped in towels), for 6-8 hours per day, continuously, 5-6 days a week.

My electrical heat packs would be changed roughly every 9 months to 12 months. Assuming I use:

  • 7 hours per day
  • 5.5 days per week
  • 11 months

...that's 1848 hours per electrical heat pack.

What's inside the electrical heat packs? Are they safe to use?

Inside is heating coils that are carefully designed with 2 thermostats to ensure that it never overheats and that the heat is consistent. It is safe to use (I've used them for thousands of hand therapy patients/sessions) but please read the safety use precautions.

What happens if the electrical heat pack is punctured or torn?

If the electrical heat pack gets punctured or torn, do not worry nor panic - it is non-toxic. Just get in touch with us at our contact page here.

  • if you bought it from us (need to present receipt)
  • within 2 years (2 years warranty)

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(or check your pains / injuries)

Phoenix Rehab Physio Services

Phoenix Rehab Group works with specialist physiotherapists and rehab therapists who are highly trained, qualified, experienced and passionate to provide high level of expert care to our patients.


Patients who sustained injuries to their elbows, forearms, hands, wrists (sprains and fractures) and fingers, usually will benefit / require Hand Therapy to

  1. manage and decrease hand pains
  2. improve range of motion, strength and dexterity
  3. increase the function of their hand following injuries or post-operations

Commonly treated hand pain injuries includes


Clinical Pilates is a form of physical exercise that focuses on posture, core stability, balance, control, strength, flexibility and breathing.

It is a system of safe and effective exercises, which meet specific individual needs, to treat a wide range of injuries and conditions.

You may do Pilates as matwork or with the reformer or both, and every session will be customized 100% to your fitness, injury and tolerance.


  • Cupping TCM
  • Auricular Therapy TCM
  • Herbal TCM Medicine & Supplementation


Sports and deep tissue release massage helps to increase nutrient-rich blood flow to tired, tight and tense muscles to accelerate recovery and  shorten downtime / recovery period required.

It also prevents muscles from scar tissue micro-tears (and potential ruptures), and increases muscle performance. Having regular deep tissue and sports massage will keep your muscles healthy and fit with body/movement-confidence.

Read the benefits of regular deep tissue release therapy here.


All our allied health therapists and TCM physicians are fully insured and registered with Allied Health Professions Council (AHPC) and Traditional Chinese Medicine Board (TCMB).

See our entire team here with introductions and their specializations.

At the first session, our specialist physiotherapists will carry out a thorough assessment, helping them to select the most appropriate treatment to help you recover as well as provide treatment in the same session.

Follow up sessions are inline to provide expert treatment for your pain as well as prescribing specific exercises to reduce your risk of re-injury and giving you a long term solution.

do Tell Your Family, Friends And Colleagues About Us =)

We appreciate you as our valued clients and want you to know that the # 1 way we grow as a clinic / brand is through word of mouth referrals from valued patients like yourself.

We prefer not to rely on advertising - instead, we prefer and appreciate the goodwill and positive reinforcement from patients. When you have the chance, please tell your family, friends and physicians about the positive results and experience you have had in our physio clinics.

book an appointment today
(or check your pains / injuries)

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